Terms & Conditions | Last Updated 04/03/2025IntroductionLiteSite (Pty) Ltd (hereafter known as “LiteSite”) is a web and graphic design service to end-users (hereafter known as the “Client” or “User”).LiteSite and the Client/User will honour the terms below during the contract terms unless otherwise agreed between all parties.The legally binding terms for your use of LiteSite Services are specified in the Terms and Conditions ("Agreement") as explained below. Whether you are a visitor (i.e., simply a user viewing the LiteSite Website) or a client (i.e., paying user), by using the LiteSite Services, you agree to be bound by this Agreement.These Terms are strongly advised to be thoroughly read, kept, and printed for future use. It is also advised to periodically check these Terms & Conditions for updates. Any modifications to these Terms & Conditions take effect from the time they are posted on the LiteSite website.Terms:To use this Service, you must be at least 18 years old.LiteSite retains the right to reject anyone's service at any time and for any reason.All hosting clients receive one hour of maintenance time per month for any changes or updates. This maintenance time will not accumulate or be carried over to the following months.The client is solely responsible for all content and information on the website or any other design. LiteSite cannot be held liable for any loss or damage caused by incorrect information provided and approved.Website Hosting:LiteSite retains full and exclusive ownership of the website design at all times, regardless of payment status. This includes all design elements, graphics, code, domain, and any other materials used in the creation of the website. The client is granted a non-exclusive, non-transferable license to use the design solely for the operation of the website. The ownership of the design will never be transferred to the client, as no separate design fee is charged.LiteSite retains full and exclusive ownership of any domain associated with the client's website if the domain is managed by LiteSite, regardless of the payment of annual domain renewal fees. The client is granted a non-exclusive, non-transferable license to use the domain solely for the operation of the website.If a website or demo website remains dormant or incomplete due to the client's inaction or failure to provide necessary information or materials within a reasonable timeframe of three calendar months, LiteSite reserves the right to delete the website without providing a refund in cases where such was paid. LiteSite shall not be held responsible for any loss or damages incurred by the client as a result of the deletion.Completion of Websites: All website projects must be completed and launched within 30 days of commencement. The client is required to provide all necessary information, materials, and approvals within this timeframe to ensure the timely completion of the project. Any additional work required to complete the project will be billed at LiteSite’s hourly rate of R190.00 per hour, starting from the end of the one-month period. The hourly rate will apply until the project is completed and launched, unless otherwise agreed in writing.Commitment Period:Website hosting services require a minimum 12-month commitment from the start date of the service agreement. After the initial 12 months, the agreement will continue on a month-to-month basis, with a 30-day written notice required for cancellation.Social media management services require a minimum 6-month commitment from the start date of the service agreement. After the initial 6 months, the agreement will continue on a month-to-month basis, with a 30-day written notice required for cancellation.Email Hosting:While LiteSite will use reasonable efforts to ensure the security and integrity of email data, the client acknowledges that data loss or corruption may occur. LiteSite is not liable for any loss, alteration, or corruption of email data, including but not limited to emails, attachments, and account settings.It is the client’s responsibility to regularly back up their email data. LiteSite recommends using additional backup solutions to safeguard against potential data loss. LiteSite does not guarantee the restoration of lost data.LiteSite aims to provide a reliable email hosting service but does not guarantee uninterrupted or error-free operation. Scheduled maintenance or unforeseen technical issues may cause temporary service interruptions.Social Media Management:LiteSite provides social media management services, including but not limited to content creation, posting, engagement, and account monitoring on designated social media platforms.The client retains ownership of all content provided to LiteSite for use on social media platforms. LiteSite retains ownership of all content created by LiteSite until payment for the services is received in full, at which point the client is granted a non-exclusive, non-transferable license to use the content on their social media accounts.LiteSite will provide performance reports as agreed upon with the client. However, LiteSite does not guarantee specific results or engagement levels, as social media performance is influenced by various factors beyond LiteSite’s control.General:The services and pricing of services or any renewal fees (e.g., annual domain renewal) may be changed at any time by LiteSite with or without notice.Monthly subscription fees (hosting, emails, or any other service) will be invoiced on the 1st of each month and are due on the same day. Payments considered late if not received by the 5th day of each month may result in temporary service suspension, with applicable reactivation and late payment fees.LiteSite reserves the right to terminate services to the client at any time and for any reason, including but not limited to, violation of these terms and conditions, non-payment of fees, or any activity that LiteSite deems harmful or disruptive to its operations or reputation.Termination and Cancellation:This Agreement is under automatic renewal terms. Website hosting agreements may only be cancelled after the initial 12-month commitment, and social media management agreements after the initial 6-month commitment. Written notice of 30 days is required for cancellation. Upon termination, LiteSite retains ownership of the design and domain, and no website files will be handed over to the client.Conclusion:If any terms are found unenforceable in this contract, all other terms shall remain in full effect and shall not be altered unless previously agreed between all parties. This Agreement shall be governed by and construed in accordance with the laws of South Africa.